Hotel
Information.

Please view our current Reception Hours Here.

Enquiries are welcome in the motel foyer or by dialing 9 on the telephone in your room calling reception on 7725 4100.

Should you require after hours assistance please call reception on 7725 4100, and you will be redirected to our Night Manager.

Guests are required to vacate their room by 10am on the day of departure. Please report to reception upon departure to settle your account. If you are leaving before the office is open, please settle your account before 9pm the night before. Keys can be left in the room.

Complimentary in room wireless internet is available.

Network: MantraMTG
Password: stayconnected

Please note that our bandwidth speed is optimised for browsing and emails only.

Whilst sufficient car parking is available within the motel grounds, all parking is unallocated. Please contact reception if you have any questions in regards to parking.

Each room is fitted with reverse cycle air-conditioning. When turning on the unit or changing temperature please allow up to 20 minutes for it to function correctly. Ensure that symbols represent the temperature you desire eg. Sun for heat and snowflake for cooling. Keep at a moderate temperature and fan speed for best results.

Dial 0 for an outside line, charges may apply. Room to room calling is made possible by dialing 1 followed by the room number.
eg. Room 16 – dial 116.

Both free-to-air and Foxtel television services are available in your room.

Do not disturb signs are located in your room; please hang these on your door for privacy. We ask that you are vigilant in ensuring the correct side is displayed. If the do not disturb sign is hanging on your door between 10am and 1pm, housekeeping will not service your room.

Please dispose of waste responsibly.

Your room is fitted with a dual bin unit for the separation of general waste and co-mingled recycling. Items that can be recycled include cartons, glass jars and bottles, paper and cardboard, hard plastics and steel & aluminium cans.

At MANTRA MOUNT GAMBIER, we are committed to reducing our environmental impact and a small action like recycling correctly can make a meaningful difference.

For guests staying multiple nights, your room will receive a daily housekeeping service. If you do not require a service please hang your do not disturb sign on the door or contact reception to advise.

Spare blankets and pillows are located in the wardrobe. If you need any further items please contact reception.

A guest laundry is available. Your room key will provide access to this area from 9am – 9pm.

Laundry powder is available to purchase from reception. You will find an iron and ironing board in your room for your convenience.

Dry cleaning and laundry services are available Monday-Thursday. Please ensure that you have your items delivered to reception by 8am for same day delivery. Charges apply.

Any lost property will be held for 3 months after departure. Any food or drink items left in rooms will be discarded immediately by housekeeping staff.

Where cooking facilities are not provided, cooking and food preparation is strictly forbidden in guest rooms.

We want all guests to enjoy a comfortable and peaceful stay. Please be considerate of other guests and keep noise to a minimum, particularly after 9.00pm, when our noise curfew applies.

Parties and gatherings are not permitted in guest rooms or common areas. Please respect other guests and help us maintain a welcoming environment for everyone.

Thank you for your cooperation and consideration.

All rooms are NON Smoking. Please be aware if there are traces of smoke found in your room a cleaning fee will be charged to bring the room back to its original condition.

Pets are not allowed in any area of the motel including guest rooms. Only assistance animals are permitted. If we find you have had a pet in the room, a cleaning fee will be charged to bring the room back to its original condition.

Temporary luggage storage is available at reception during opening hours.

We accept all major credit cards – American Express, Mastercard, and Visa, Union Pay, JCB. Personal cheques will not be accepted unless prior arrangements have been made with the manager.

If you do not hold a credit card and are paying cash for your stay, it is our policy your account be kept in credit during your stay. You must pay on check in and provide a $200 cash bond which will be returned to you upon departure after a satisfactory room inspection.

First Aid kit items are available from reception.

On your room phone, dial 0 for an outside line, you can then dial 000 for emergency. When safe to do so, please report ALL emergencies to reception.

Refer to the property map located on the back of your door for evacuation points. Please proceed quickly and calmly to the nearest evacuation point. All guests will be accounted for at this point.

Vears Taxi’s      08 8725 0666
Little Taxi’s      08 7076 9076

We recognise the importance of protecting our natural environment that makes the Limestone Coast such a special place.

We hope you can play a part to help us minimise our environmental impact through responsible use of water, reducing waste and energy.

Every little bit counts, so that is why we made the consious decision to switch single use bathroom amenities to bulk pump bottles, offer drinking water in reusable glass bottles, provide dual bins in each room for recycling and general waste disposal.