Hotel
Information.

Please view our current Reception Hours Here.

Enquiries are welcome in the motel foyer or by dialing 9 on the telephone in your room calling reception on 7725 4100.

Should you require after hours assistance please call reception on 7725 4100, and you will be redirected to our Night Manager.

Guests are required to vacate their room by 10am on the day of departure. Please report to reception upon departure to settle your account. If you are leaving before the office is open, please settle your account before 9pm the night before. Keys can be left in the room.

Complimentary in room wireless internet is available.

Network: MantraMTG
Password: stayconnected

Please note that our bandwidth speed is optimised for browsing and emails only.

We recognise the importance of protecting our natural environment that makes the Limestone Coast such a special place.

We hope you can play a part in helping us minimise our environmental impact through responsible use of water, energy and resources. Here are a few ways you can help make a meaningful difference.

RECYCLING
Our bins are divided into two sections to make recycling easy. Please place your mixed recycling in the recycling section and general waste in the general waste section.

SKIP THE CLEAN
For guests staying multiple nights with us, we kindly ask you to consider skipping your room clean. Simply hang the ‘Skip the Clean’ sign on your door to let our Housekeeping team know.

By opting out of a room clean, you will help minimise energy consumption and save up to 40 litres of water.

SWITCHING OFF
A big way to make a difference to our energy consumption is by simply turning off electrical appliances - such as the air conditioning - and lights each time you leave the room.

_______________

THE BIGGER PICTURE

Sustainability extends beyond our hotel. If you’d like to learn more or get involved in caring for the Limestone Coast during your stay, there are a number of ways you can contribute to local environmental conservation efforts.

🌿 Nature Glenelg Trust
Join a Fieldwork Friday or other volunteer activities helping to protect and restore the region’s natural environment.

🦘 Friends of Native Wildlife
Learn more about the work of this local volunteer group, which cares for injured and orphaned wildlife across the Limestone Coast.

🌱 City of Mount Gambier
Discover more ways to enjoy, protect and care for our local environment through the City of Mount Gambier’s sustainability resources and initiatives.

🌏 Donate your ALL Reward Points
Are you an ALL Accor Live Limitless member? You can choose to donate your ALL Reward points to environmental and social causes through Dift, helping support projects that make a positive difference around the world.

Whilst sufficient car parking is available within the motel grounds, all parking is unallocated. Please contact reception if you have any questions in regards to parking.

Each room is fitted with reverse cycle air-conditioning. When turning on the unit or changing temperature please allow up to 20 minutes for it to function correctly. Ensure that symbols represent the temperature you desire eg. Sun for heat and snowflake for cooling. Keep at a moderate temperature and fan speed for best results.

Dial 0 for an outside line, charges may apply. Room to room calling is made possible by dialing 1 followed by the room number.
eg. Room 16 – dial 116.

Both free-to-air and Foxtel television services are available in your room.

Do not disturb signs are located in your room; please hang these on your door for privacy. We ask that you are vigilant in ensuring the correct side is displayed. If the do not disturb sign is hanging on your door between 10am and 1pm, housekeeping will not service your room.

Please dispose of waste responsibly.

Your room is fitted with a dual bin unit for the separation of general waste and co-mingled recycling. Items that can be recycled include cartons, glass jars and bottles, paper and cardboard, hard plastics and steel & aluminium cans.

At MANTRA MOUNT GAMBIER, we are committed to reducing our environmental impact and a small action like recycling correctly can make a meaningful difference.

For guests staying multiple nights, your room will receive a daily housekeeping service. If you do not require a service please hang your do not disturb sign on the door or contact reception to advise.

Spare blankets and pillows are located in the wardrobe. If you need any further items please contact reception.

A guest laundry is available. Your room key will provide access to this area from 9am – 9pm.

Laundry powder is available to purchase from reception. You will find an iron and ironing board in your room for your convenience.

Dry cleaning and laundry services are available Monday-Thursday. Please ensure that you have your items delivered to reception by 8am for same day delivery. Charges apply.

Any lost property will be held for 3 months after departure. Any food or drink items left in rooms will be discarded immediately by housekeeping staff.

Where cooking facilities are not provided, cooking and food preparation is strictly forbidden in guest rooms.

We want all guests to enjoy a comfortable and peaceful stay. Please be considerate of other guests and keep noise to a minimum, particularly after 9.00pm, when our noise curfew applies.

Parties and gatherings are not permitted in guest rooms or common areas. Please respect other guests and help us maintain a welcoming environment for everyone.

Thank you for your cooperation and consideration.

All rooms are NON Smoking. Please be aware if there are traces of smoke found in your room a cleaning fee will be charged to bring the room back to its original condition.

Pets are not allowed in any area of the motel including guest rooms. Only assistance animals are permitted. If we find you have had a pet in the room, a cleaning fee will be charged to bring the room back to its original condition.

Temporary luggage storage is available at reception during opening hours.

We accept all major credit cards – American Express, Mastercard, and Visa, Union Pay, JCB. Personal cheques will not be accepted unless prior arrangements have been made with the manager.

If you do not hold a credit card and are paying cash for your stay, it is our policy your account be kept in credit during your stay. You must pay on check in and provide a $200 cash bond which will be returned to you upon departure after a satisfactory room inspection.

First Aid kit items are available from reception.

On your room phone, dial 0 for an outside line, you can then dial 000 for emergency. When safe to do so, please report ALL emergencies to reception.

Refer to the property map located on the back of your door for evacuation points. Please proceed quickly and calmly to the nearest evacuation point. All guests will be accounted for at this point.

Vears Taxi’s      08 8725 0666
Little Taxi’s      08 7076 9076